Information We Collect
We may collect the following types of personal information when you use our website or engage our services:
- Personal Details: Name, date of birth, nationality, email address, phone number, and postal address
- Immigration Information: Passport details, visa history, immigration case details, and supporting documents
- Financial Information: Payment details required for processing our services
- Technical Data: IP address, browser type, device information, and website usage patterns collected through cookies and analytics tools
How We Use Your Information
Your personal information is used for the following purposes:
- Providing immigration advisory and legal services tailored to your needs
- Communicating with you regarding your case progress and updates
- Processing payments securely for our services
- Improving our website functionality and user experience
- Complying with legal, regulatory, and professional obligations
- Sending relevant updates about changes to immigration law that may affect you (with your consent)
Legal Basis for Processing
We process your personal data on the following legal bases under the UK GDPR:
- Contractual Necessity: To perform our obligations under our service agreement with you
- Legal Obligation: To comply with regulatory and legal requirements
- Legitimate Interest: To improve our services and maintain security
- Consent: For marketing communications, which you can withdraw at any time
Data Protection & Security
We implement robust technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encrypted data transmission, secure storage systems, and strict access controls.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Immigration case files are typically retained for 6 years following the conclusion of your matter.
Third-Party Sharing
We do not sell your personal data. We may share your information with:
- Government bodies and immigration authorities as required for your application
- Professional advisors and barristers instructed on your behalf
- Our secure IT service providers who assist in data storage and processing
Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data (subject to legal obligations)
- Right to Restrict Processing: Request limitation on how we use your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to processing based on legitimate interests
To exercise any of these rights, please contact us at info@pearlimmigration.co.uk.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights:
Pearl Immigration
161 Nuthall Road, Nottingham, NG8 5BN, United Kingdom
Email: info@pearlimmigration.co.uk
Phone: +44 115 990 1102
